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- At Aura, we hope you love every piece you receive. Please read our policy carefully before placing your order.
- Exchanges are accepted within 3 days of receiving the product.
- Items must be unused, unwashed, and in their original condition with tags and packaging intact.
- We do not offer refunds. Only size exchanges or exchanges for defective items are accepted.
- Exchange requests must be made within the specified timeframe through our Instagram DM or customer support.
- Customers are responsible for delivery charges during exchanges unless the item received is defective or incorrect.
- Products purchased on sale or during promotional offers are not eligible for exchange or return.
- Slight colour variations may occur due to lighting and screen settings and will not be considered a defect.
- Thank you for shopping with Aura ♡
